Pricing FAQ

Question 1

Is an internet connection required during initial installation?

Accepted Answer

Yes. An internet connection is required during the initial installation to enter and verify the serial number.

Question 2

Is an internet connection required during normal use?

Accepted Answer

While the software is running, it performs periodic license validations. These checks require an internet connection. However, a limited offline usage period is allowed. Once that period ends, an active internet connection is required for the software to continue functioning.

Question 3

What is the duration of the license, and how can it be tracked?

Accepted Answer

The license is valid for 1 year and covers a single user. The software runs exclusively on the original Windows PC where it was first installed.  If you need to change your PC during the license period, you can request a renewal by sending an email. In such cases, a new serial code will be sent to your registered email address.  A reminder email will be sent one week before the license expires. After the expiration date, the license can be renewed at any time through the website without any loss of rights or functionality limitations.

Question 4

How secure is my payment information on your website?

Accepted Answer

How secure is my payment information on your website? All payment transactions are carried out over secure and encrypted connections (SSL). Your credit card information is never stored on our servers and is processed only by authorized payment providers. We take the privacy and security of your personal data very seriously.

Pricing

AydenLoad

Ayden Modeler & Calculation

Frequently Asked Questions